Legal Information Terms & Conditions

Last Updated: June 2026

These Terms & Conditions ("Terms") govern your access to and use of the services provided by Global Paws & Cargos ("Company", "we", "our", or "us"). By accessing our website or using our services, you agree to be bound by these Terms.

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1. Acceptance of Terms

By using our website, requesting a quotation, booking a shipment, arranging pet relocation services, or engaging in any business transaction with us, you acknowledge that you have read, understood, and agreed to these Terms.

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2. Services Provided

Global Paws & Cargos may provide services including but not limited to:

• Air Cargo Transportation
• Sea Cargo Transportation
• Freight Forwarding
• Pet Relocation Services
• Pet Shelter & Boarding Services
• Cargo Insurance Assistance
• Warehousing & Logistics Solutions

Service availability may vary by location, regulations, carrier restrictions, and operational requirements.

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3. Customer Responsibilities

Customers agree to provide accurate and complete information when requesting services.

• Accurate shipment information.
• Accurate pet documentation and health records.
• Valid contact information.
• Required customs or regulatory documents.
• Compliance with applicable laws and regulations.

Any delays, penalties, or losses arising from inaccurate information remain the responsibility of the customer.

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4. Pet Transportation & Shelter Services

Owners are responsible for ensuring that pets:

• Are properly vaccinated.
• Meet destination-country requirements.
• Possess necessary health certificates.
• Are fit for travel and boarding.

The Company reserves the right to refuse transportation or shelter services if a pet poses health, safety, or regulatory concerns.

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5. Pricing & Payments

All pricing is subject to change without prior notice. Quotations are estimates based on information provided by the customer and may be adjusted if shipment details change.

Full or partial payment may be required before services commence.

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6. Cancellations & Refunds

Cancellation requests must be submitted in writing. Refund eligibility may depend on service type, carrier policies, booking status, and costs already incurred.

Certain fees may be non-refundable once services have been initiated.

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7. Cargo Insurance

Cargo insurance may be available upon request. Customers are encouraged to obtain appropriate coverage for valuable shipments.

The Company's liability may be limited where insurance has not been purchased.

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8. Limitation of Liability

To the fullest extent permitted by law, Global Paws & Cargos shall not be liable for:

• Indirect or consequential damages.
• Carrier delays beyond our control.
• Government or customs actions.
• Natural disasters or force majeure events.
• Losses resulting from inaccurate customer information.

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9. Website Use

Users agree not to misuse the website, attempt unauthorized access, interfere with website operations, or engage in unlawful activities through the platform.

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10. Intellectual Property

All content, trademarks, logos, graphics, text, and materials displayed on this website remain the property of Global Paws & Cargos unless otherwise stated.

Unauthorized reproduction or distribution is prohibited.

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11. Force Majeure

The Company shall not be liable for delays or failures caused by circumstances beyond reasonable control, including natural disasters, strikes, government actions, transportation disruptions, pandemics, or technical failures.

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12. Changes to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page and become effective immediately upon publication.

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13. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws and regulations of the jurisdiction in which the Company operates.

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14. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Global Paws & Cargos
Email: info@globalpawscargos.com
Phone: +44 7798 825907